Zig Zag believes it is important to receive feedback from young people who are accessing support and for us to hear your views about what did and did not work for you. Your feedback will help us to meet your needs and the needs of other young people. If you would like to share your thoughts then please respond to any or all of the following questions. Thank you!

    Your Name (optional)

    How old are you?

    Name of Zig Zag counsellor you saw

    Don’t remember? Please ask

    Where did you access counselling session/s with Zig Zag?
    Zig Zag Camp HillZig Zag RichlandsZig Zag ZillmereSchoolOther outreach venue

    If you selected "other venue", where was the counselling session?

    Did you find it helpful to have you found counselling at Zig Zag?
    YesSometimesNo

    Did you feel heard and understood by your counsellor?
    YesSometimesNo

    Was the way the counsellor worked helpful for you?
    YesSometimesNo

    Did you and the counsellor talk about what you wanted to talk about?
    YesSometimesNo

    Since coming to counselling, do you feel more able to deal with challenges in your life?
    YesSometimesNo

    What changes have you noticed in yourself since participating in counselling at Zig Zag?

    What has been most helpful about participating in counselling at Zig Zag?

    Are there things that your counsellor could do to improve your experience of counselling?

    Did you receive any written information / resources in counselling?
    YesNo

    If yes, did you find them useful?
    YesNo

    Zig Zag is interested to know if counselling positively influences your life in an ongoing way. To find this out we would like to contact you again in the future, via phone or e-mail, to ask a few questions. We understand that some people may not want to have future contact once they have finished counselling at Zig Zag so we would like your specific permission for us to do this. When we do this follow-up we would not identify Zig Zag until we were speaking directly with you.

    Do you give permission for Zig Zag to try and contact you in approximately:

    - 6 months time? YesNo

    - 12 months time? YesNo

    If yes, what are your preferred contact details?

    Is it OK for us to use your comments (without using your name), when reporting to our funding body, preparing funding submissions or in our AGM report?
    YesNo