Share your ideas, suggestions or concerns with us!

Zig Zag provides support to young women, trans and gender diverse young people aged 12-25 years. We encourage and support young people to share their ideas, suggestions or concerns so that we can improve our services and programs.

There are a number of ways that you can provide your ideas, suggestions, and feedback to Zig Zag.

You can choose to:

  • Talk to a support worker or team leader at Zig Zag
  • Complete our Feedback Form
  • If your concerns are more serious you can complete our Complaints Form
  • If you want someone to help you with this you can ask a person you trust (e.g. a parent, friend, or support worker)

Zig Zag are committed to protecting your rights and respecting your privacy. Information you provide to us remains confidential and you can share this information anonymously. If you would like to know more about your rights at Zig Zag and our feedback or complaints process, please contact us.

    External agencies

    You also have the right to make a complaint to an external agency:

    General services
    Queensland Ombudsman
    Visit website

    Discrimination and human rights
    Queensland Human Rights Commission
    1300 130 670 / info@qhrc.qld.gov.au
    Visit website

    Victim support services
    Office of the Victims Commissioner
    1800 714 100 / contact@victimscommissioner.qld.gov.au
    Visit website

    Reportable Conduct Scheme
    Queensland Family and Child Commission
    07 3900 6000
    Visit website

    Zig Zag Programs funded by the Department of Housing and Public Works
    Department of Housing and Public Works
    In person: Visit nearest Housing Services Centre
    13 74 68
    Visit website / Online form

    Zig Zag Programs funded by Department of Families, Seniors, Disability Services and Child Safety
    Department of Families, Seniors, Disability Services and Child Safety
    1800 080 464
    Visit website

    Privacy
    Office of the Australian Information Commissioner
    Visit website

      Neighbourhood Complaint Form

      Zig Zag manages of a number of transitional supported accommodation properties. We are unable to respond to issues and events that we are unaware of and so we very much welcome feedback and complaints particularly regarding any disturbances of the peace in the neighbourhood.

      FILL IN THE FORM >